Help Centre

Auto Repair FAQs
— Smartlake Motors Migori

Everything you need to know about our services, bookings, repairs, and more — answered clearly.

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We service most Japanese, European, and locally common vehicles. For specialised models, please contact us first so we can advise accordingly.

Yes, we are a full-service facility. Our expert technicians handle:

  • Mechanical: General servicing, engine diagnostics, and AC recharging.
  • Specialised: Electrical repairs and precision wheel alignment.
  • Body & Tyres: Paint and bodywork, plus a full-service Tyre Centre.

You can find more details on our Services Page.

Appointments are recommended for faster service, but we also accept walk-ins subject to availability.

Minor services usually take 1–2 hours, while major repairs may take longer. We provide a clear time estimate before starting work.

Costs vary depending on the type of repair or service required. After inspection we provide a clear quotation and only proceed with your approval — no surprises.

We use genuine parts where available and high-quality aftermarket parts when suitable. We explain all options so you can choose what best fits your needs and budget.

Yes. Most repairs and parts come with a warranty, which we explain clearly before the work begins.

Yes. We have a comfortable waiting area with complimentary beverages. For longer repairs, we'll notify you as soon as your vehicle is ready.

We accept cash, mobile money (M-Pesa), and bank transfers.

Most vehicles should be serviced every 5,000–10,000 km or every 6 months, depending on driving conditions and the manufacturer's recommendation.

Last updated: April 2026

Still have a question? Our team is happy to help. Reach out directly and we'll get back to you promptly.